Return & Refund Policy

At SarentuSpirit, every item is created with care and attention to detail. Because many of our items are made to order, we kindly ask customers to review their order carefully before purchasing.

Returns & Exchanges

We accept returns or exchanges within 14 days of delivery if the item is unused, unworn, and in its original condition.

To start a return or exchange, please contact us at: info.sarentuspirit.com

Customers are responsible for return shipping costs unless the item arrives damaged or there was an error with the order.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please email us within 7 days of delivery with photos of the issue so we can resolve it as quickly as possible.

Non-Returnable Items

Because our hoodies are often made to order, we cannot accept returns for:

• Incorrect size selection

• Change of mind after purchase

Please make sure to review the size guide before placing your order.

RefundsOnce your return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method.

The Sarentu Heritage Hoodie is made from a premium cotton blend designed for comfort, durability, and everyday wear. The soft fleece-lined interior provides warmth while remaining breathable and lightweight.

• 65% ring-spun cotton, 35% polyester

• Charcoal Heather, Carbon Grey, and Oatmeal Heather: 55% cotton, 45% polyester

• 100% cotton face for smooth, high-quality prints• Fabric weight: 8.5 oz/yd² (288 g/m²)

• Soft fleece-lined interior• Classic unisex fit

• Front pouch pocket• 3-panel hood with matching flat drawstrings

• Tear-away tag for added comfort

Each hoodie is made to order, which helps reduce overproduction and waste.

Blank product responsibly sourced from Pakistan.